Renting a property should be a hassle free part of your busy lifestyle
and, as we would like to make this happen for you, we have compiled a
list of important points that will help you understand and manage your
renting more easily and efficiently.
Landlord Information
There are many questions that a
landlord has in mind when deciding to rent a property. “How will you
choose the right tenant?” or “What happens if the rent isn't paid on
time?”. For all of the info you need about being the landlord of a
rental property ….
Tenant Information
The information provided below
has been compiled to make your renting process easier and more efficient.
- Office Hours
>- Applications
>- Payments
>- Bond
>-
Inspections
>- Quality Tenant Award
>- Keys
>- Insurance
>-
Electricity and Telephone
>- Gas
>- Maintenance and Repairs
>-
Termination
Office hours
We are open 9am to 5pm Monday to
Saturday and by appointment on Sundays.
Applications
All tenants will need to complete a
highly detailed application form for any property you wish to rent. All
information given is checked thoroughly, including reference checks with
national tenancy databases.
Payments
Under the terms of your Residential Tenancy
Agreement rent must be paid in advance and can be paid either weekly or
fortnightly. If at any time you cannot make your payment by the due
date, please contact the office on (02) 6662 2500 who will discuss your
situation further with you.
Bond
Rental Bond is an amount of money paid by a
tenant as a form of security for the landlord against any breaches of
the agreement such as damage or excessive wear and tear. This bond money
is lodged with the Office of Fair Trading and will be refunded after you
vacate the premises if no breach of agreement has been made (allowing
for normal wear and tear) and there is no rent or other monies
outstanding.
Inspections
Periodic inspections are carried out to
check on the maintenance of the property and will occur during the
course of the rental agreement. 7 days notice will be given to you and
all inspections will be carried out by George & Fuhrmann Real Estate.
Quality Tenant Award
We issue our outstanding
tenants with a “Quality Tenant Award” which can be used when applying
for future rental properties. This award is given after a qualifying
period if rent has been consistently paid on time and the property has
been maintained to the highest standard possible.
Keys
We hold duplicate keys for all properties in
case emergency access is required. These keys can be borrowed during
office hours under special circumstances, but identification will be
required and the keys must be returned to us within a 24 hour period.
Should you need to change locks on the rental property for any reason,
permission from George & Fuhrmann Real Estate is essential and a
duplicate copy of all keys must be supplied to us.
Insurance
The landlord of the property will not
provide insurance cover for your personal effects so we strongly advise
that you obtain household contents insurance to safeguard you against
loss or damage of your personal belongings.
Electricity and Telephone
It is the responsibility
of the tenant to update their telephone and electricity account details
prior to moving in or vacating the property as meter readings will be
taken. To make it easier we have listed the suppliers’ contact numbers
below:
Electricity: Country Energy 13 23 56
Telephone: Telstra 132 200
Gas
For special instructions regarding gas please
call our office.
Maintenance and Repairs
When renting any residential
property (unless you have been advised to the contrary), the maintenance
and upkeep of the yard, lawns and gardens are the responsibility of the
tenant and must be maintained on a regular basis to comply with your
agreement.
All repairs required to the rental property must be put in writing. We
have an on-line repair request form, which you can complete and send
directly to us, or alternately a signed letter from the tenant (s)
outlining the repair details and tradespeople access will be sufficient.
Urgent repairs such as a burst water main or dangerous electrical fault
will be acted on verbally and actioned as soon as possible. Sometimes
delays are unavoidable when landlord approval is required or
tradespeople need to supply quotes on the work required. Remember that
if you arrange for access to the property by tradespeople and do not
keep the arrangement, the service call fee from the tradesperson will be
forwarded to you for payment.
Your Residential Tenancy Agreement is a legal and binding contract which
protects both you and the landlord and can be terminated as follows:
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1. When the fixed term period of the agreement is due to run out,
either the tenant or the landlord can give (14) days notice to end
the tenancy. This notice can be served up to and including the
last day of the fixed term.
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2. Once the fixed term period has ended, a tenant is required to
give at least (21) days notice and the landlord must give (60)
days notice.
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Should an unforeseen circumstance occur and you need to vacate prior to
the end of your Residential Tenancy Agreement, you should immediately
advise our Property Manager in writing giving as much notice as
possible, and we will endeavour to find a suitable replacement tenant.
You will be responsible for the rent until a suitable tenant is found,
as well as any other costs involved in re-letting the property.
